Additional information about how we handle data.
Data Storage
We host our data and servers using Amazon Web Services (AWS). We perform daily data backups in AWS, which we retain for one week. This duration has proven to be sufficient, as the need for data restoration is typically identified within hours. We maintain multiple virtual servers within AWS, ensuring that even if one server encounters issues, the others can continue serving our clients.
If you have a question about data restoration, please contact us using the Intercom chat icon or at support@scopestack.io
CSV Backups
You are welcome to download CSVs of your current data at any given time and keep them for future use. The most convenient way to backup your own data is via the Line of Business area, where you can download all of the tasks grouped by individual Line of Business CSV files.